University of Mumbai

How many payments do I have to make ?

You have to make three payments in total.The first payment being towards eligibility fee ($50), second payment towards application & processing fee($1150) and the third payment towards college's first year's tuition fee

How do I make the payment? Online or Offline

Once you click on proceed(under MY APPLICATIONS), you will automatically be redirected to the payment gateway where the amount will be mentioned already and you will have options to select your preferred mode of payment.
Well, we neither accept cash nor offline payments. You will have to make the payment online using either net banking or any international debit/credit card.

Will I get a refund if I want to take a transfer to another college?

If you get the approval to change your college and in case such other college is also part of University of Mumbai, then the differential fee (Third Payment – College Fees) may be charged to the student or refunded, as the case may be.

I have already paid and the money has been deducted from my account but it still shows proceed for payment.

Oops! Send us an email from your registered email ID with the subject "SUCCESSFUL PAYMENT NOT CAPTURED" and mention the following information in the mail : Your registered name, amount paid, date of payment, course selected.

I have paid the money and it has been deducted from my account as well but I did not receive any Receipt/acknowledgement of successful payment

Oops! Don't worry, if your payment has been successfully captured then you will be able to download your receipt under the DOWNLOADS section.In case you don’t see it there either, send us an email with subject "NO RECEIPT FOR PAYMENT"

I have paid twice by mistake !

No problem, we've got your back ! Once the finance department confirms dual receipt from the same person & for the same course, they shall include your name in the list of REFUNDABLE STUDENTS and on completion of the admission process, they will refund one of the payments after deducting banking charges, generally about 3% of the transactional value.
Please do not harass the department with questions regarding the date of refund and the amount of bank charges.As per University norms, refunds will be initiated only after completion of entire admission process and the banking charges deducted are a percentage of the transaction value.

I have cancelled my admission, When will my money be refunded?

Payments made by you are non-refundable unless exceptional situation granted by the University.However, in case of dual payments, one of them will be refunded back after deducted bank charges.There is no particular date on which refund is processed.However, you shall be intimated regarding the refund which will happen only after admission process closes for University.This money will be refunded back to you in the same account through which payment was received by the University and no changes can be made in there.

I'm not being able to make a successful payment.I'm not sure if this is a technical glitch.

Firstly, we suggest you to check your card limit.If the payment amount exceeds the limit, your transaction won't get through(look up FAQ for card limit).Else you should logout, re-login and try using net banking as a medium.If you're still unable to to transact, you can drop us an email with details and subject as " UNABLE TO PAY"

My card limit is lesser than the amount required to be paid.

We suggest you to perform the transaction using net banking as a medium.In case you cannot, then send us an email with details and subject being "PROVIDE LINKS FOR PAYMENT".After this,we shall split the amount and send you two separate links for payment.